Location: Hala Arjaan, Abu Dhabi , United Arab Emirates, UAE.

Date : 13 to 17 November 2011

For reservations please contact A2Z Business Consultant FZE +971 50 78 12 682

This 3-day course is designed for IT professionals who are responsible for delivering IT services in an organization, and need the concepts of IT Service Management (ITSM), based on Version 3 of the IT Infrastructure Library and our proven & practical experiences in ITIL implementation.